Dataflow adopts BASDA Code of Practice
[BASDA Code of Practice]
BASDA (the Business Application Software Developers Association) has introduced a new Code of Practice for its Members which is designed to set quality standards for best practice for software suppliers.
As a BASDA member Dataflow has subscribed to the BASDA Code of Practice and has agreed to abide by the terms of the code which covers Product Development; Documentation; Testing/Quality Assurance and Software Support.
Issues such as development planning, upgrade paths, minimum notice for product withdrawal as well as testing, provision of information, problem reporting processes and charging issues are all covered in the Code of Practice. It also includes a promise that, in the event that a user has a dispute with the software house that might be service or product related, then the software house will provide the user with a clearly defined escalation process for resolution.